Wherein I rave about my love for Canon digital products.

I’ve been a big fan of Canon products ever since I purchased a Canon CanoScan N670U flatbed scanner after upgrading to Windows XP. I had an HP scanner prior to that which stopped working after the XP upgrade because HP couldn’t be bothered to make proper drivers for the new OS. After several months of half-assed solutions from HP their tech support suggested I “stop being an asshole and buy a new scanner.” So I did. I bought the Canon. That was in early 2002 and the damned thing still works great some seven years later. When it came time to replace the HP printer we were using we decided to go with the Canon Pixma iP3000 because it had individual ink tanks and a built-in duplexer at a decent price and we were thrilled with it. So when it came time to move up to a decent digital camera we picked up a Canon Powershot A80 back in 2003. Later we added a Canon Pixma MP970 multifunction in part because it had Ethernet networking built-in and we love that too, but that was after the camera.

At the time we bought the camera we allowed the Best Buy sales dude to talk us into one of their four year extended warranties that basically said we could smash the damn thing by accident and bring in the resulting shards for a replacement at no charge. That expired in 2007 without us ever having to make use of it. The camera has worked pretty well over the years even after taking a fairly nasty fall that left the casing near the flash dented, but sometime last year the CCD in the camera started having problems. You’d turn the camera on and the display would look like what you get when you try to watch porn on a scrambled cable channel without a proper decoder box. The image was all distorted and wavy with any resulting pictures looking exactly like the display which told me that it was the CCD and not the LCD display itself. If you turned the camera off and back on again it would sometimes clear up and be usable for awhile, but a couple of months ago it stopped clearing up and is that way all the time now. Six years is a pretty good run for a digital device I’ve used the hell out of so I wasn’t too upset about it and I’ve been looking to replace it with a newer model, probably another Canon, once I see a good deal on one of the bargain hunter websites I prowl.

Then I came across this Consumerist article about someone who got their five year old broken camera replaced by Canon for free that mentioned a recall relating to CCD issues. A little searching found the official Canon website about the recall which listed the A80 as one of the cameras covered by it. They put that out in 2005 so it’s four years old, but I gave the number a call and spoke with a rep who confirmed it’s still in effect. I’ll be getting a prepaid shipping form to send the camera to Canon and they’ll check it out. If it’s definitely the CCD problem listed in the recall it’ll be fixed for free, if it’s something else they’ll tell me how much it would cost to fix it. Can’t ask for much more than that.

We’ve been very happy with the camera as we have been with all the Canon products we’ve bought so far and this will just reinforce my loyalty to the brand. I’ll let you guys know what the verdict is on the camera once they get it and give it a look over, but the fact they’re willing to have it sent to them at no cost to me is pretty cool in itself. Needless to say I recommend the company pretty highly at this point. If you own a Canon camera that is giving you similar trouble you may want to give them a call or check the recall website I listed above to see if it’s something you can get fixed at little to no cost.

9 thoughts on “Wherein I rave about my love for Canon digital products.

  1. We had a Nikon point and shoot digital camera and the flash on it crapped out in a little over a year, plus it was always a crap shoot as to whether or not your picture would be blurry…

    A few months ago we picked up a Canon 1100 as a replacement and love it so much more than that Nikon.  My step-brother and step-father both have the G9 and like it a lot.  I’ll most likely stick with Canon when it comes to digital cameras from now on.

  2. Funny – I also have a Canon N670U scanner on my desk.  Plugged it into my Linux machine and it worked; I didn’t have to install or configure anything.  Later when I needed to buy some new scanners for our computer lab, I bought Canons instead of HP’s.  Took some convincing because they’d always bought HP’s and they sucked.

    Last year I bought a Canon Powershot digicam that kicks ass.  Should write a review of it.  And the Pentax W60 pocket camera that I’m very happy with.

  3. I’ve got a Canon Powershot S410 I’ve had since 2003.  I don’t use it all that often, but it’s taken some pretty good drops and is still going strong.

  4. I think I have a N670U too, or some similar model. It had excellent price to quality ratio. Unfortunately I lost the power cord and the connector is some weird proprietary coaxial that won’t mate with any standard plug. This has forced me to use an HP F300, which has much poorer image quality and some craptastic scanner software that wants to automatically ‘improve’ all my scans. Perhaps I should open the Canon up and see if I can solder in a standard connector.

  5. My printer is also the iP3000. The dependability and clarity of the result is all I could ask for.  But of course SEB recommended I buy it.

  6. I bought an HP pavilion once about 13 yrs ago.  I tried to load Mechwarrior on it and it caused problems. 
        Microsoft won’t help because HP had modified XP.  After several hours/days waiting for HP tech support over the phone I was told round about that, anytime you load software on a computer it can cause problems and effectively I should not load software on their PC just use what came with it. !?!?
    Goodbye HP.  I’ve always liked thier printer, but never bought anything else from them since.

  7. Well not to rag on HP too much, there was one a time, before computers became commoditized, when early HP Vectras were super-reliable, over-engineered machines.  And by over-engineered, I mean my Vectra 433-T server would keep running for six seconds after the power cord was yanked out, and the desktop Vectras never seemed to hiccup in use.  Highest quality everything.

  8. For what it’s worth, I think the major makes of digital camera are all pretty reliable now. I’ve owned quite a few since 2002 – Olympus, Panasonic, one Fuji and one Samsung. None have given me any trouble at all.

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