Two weeks ago I wrote an entry wherein I raved about Canon’s customer support. Our Canon Powershot A80’s CCD had been slowly dieing over the last year or so and it turns out Canon had a recall on it back in 2005 so I rang them up and they agreed to have the camera shipped to them to verify the problem and fix it at no expense to me. I didn’t get around to actually printing out and using the return UPS form they sent me until last Friday, though, so I thought I wouldn’t see the camera again until after we got back from Iowa.
Well I got a confirmation email on Monday saying they’d gotten the camera and it was indeed covered by the recall and they’d be fixing it and shipping it back within 7 to 10 business days, definitely past our trip to Iowa. So you can imagine my surprise when I got an email today saying that they had shipped it yesterday and, upon checking the FedEx tracking number, that it had been delivered and signed for at 8:43AM this morning!
Holy horse hopping hermaphrodites, that was fast! (I have no idea what the first part of that sentence is supposed to mean) Not only did they fix the CCD, but they also fixed the dented camera housing and cleaned the whole thing up. In fact I’m not entirely sure if it’s the same camera or if it’s a refurbished one sent in its stead. Either way it looks as good as new so I set about trying to locate four AA batteries to try it out. I just know I have some around here someplace. Don’t I?
Well, yes, I do, but they’re all in use in other things. I managed to track down two batteries, but it takes four to make it do its voodoo. Hence why I have a happy and sad picture of me holding my shiny new-old camera over on the left (you can click it for a bigger/scarier version of it). It accurately exemplifies the elation and let down I felt upon realizing that I have only half the batteries I need to make the thing work.
I did find a shitload of AAA batteries though. Wonder what the hell I bought those for…