I was just about to shut down my PC for the night and go to bed when I decided to double check my email and found the following missive in my in-box:
From: Eric Smith
Subject: Remove Post
This is regarding the link below
I would like to ask if you could remove this post from your website. Please let us know if this is okay, thank you.
I wrote that entry back in June of 2005 and every now and then someone will come along and leave a comment on it. Sometimes it’s a positive comment, but often it’s a negative one as there appear to be a fair number of unhappy GamePal customers out there. The entry itself is rather neutral other than to say I don’t really understand why anyone would pay someone else to level their character up for them so I can only assume Mr. Smith isn’t happy with the negative reviews his company has garnered. This isn’t the first time I’ve heard from the GamePal folks, about a year ago they sent me an email asking for a particular comment to be removed because the person who posted it went so far as to include personal phone numbers of GamePal employees that he had managed to track down. I agreed that was over the line and I removed it, but I’m not at all convinced there’s much of anything actionable in the current thread. So here’s the reply I sent back:
- Mr. Smith,
On what basis are you making your request? I just reviewed the entry in question and I can’t see anything actionable in it. No trade secrets have been revealed or copyrighted material posted. It’s just a bunch of people expressing their views on your service. You’re not trying to suppress the fact that some folks are less than happy with your company, are you?
If they were unhappy with my old entry, they’ll probably be even more unhappy with this one, but I’m not inclined to censor folks who are expressing their honest opinions about a company just because the company doesn’t like it.