I haven’t bought a pre-built PC since my very first one in 1996 and in addition to building four machines for my own use I’ve built more than a few for family members and friends. One of the mail order houses that I regularly purchase from is Newegg.com. They don’t have the absolute cheapest prices of all the mail order houses out there, but they are very competitive and, more importantly, quick and accurate. I’m willing to pay a little more to work with a company I know I can trust. They’re my personal favorite shop and one of the first places I look when I’m pricing out a system.
The folks over at AnandTech.com are also fans of Newegg and they managed to get themselves invited to go on a tour of one of Newegg’s warehouses where they took plenty of pictures:
Established in 2001, Newegg has quickly become a household name among AnandTech readers. They originally won the hearts of many readers by offering extremely competitive prices and keeping customer service a top priority. Since their humble beginnings the company has grown tremendously, with net sales in 2005 of approximately $1.3 billion, a 30% increase over the prior year. Newegg currently stocks over 60,000 different products and ships up to 25,000 orders per day, 98% of them within 24 hours.
On a recent trip to Los Angeles we were given the opportunity to take a tour of one of Newegg’s warehouses. While we’ve been able to tour Newegg’s facilities in the past, this time they let us publish pictures and take you on a virtual tour of their facilities – effectively letting us follow the path of an order after it is placed online. Newegg sweetened the deal even more by working with us to give away some of their product to you all, but more on that later.
Newegg is trying to target 2 day turnaround for all shipments, regardless of shipping method, thanks to strategic placement of their warehouses all over the country. The warehouse we toured is a medium sized generation 2 model at 180,000 square feet, Newegg’s latest warehouse is a third generation model at 300,000 square feet in Tennessee designed to service the east coast.
They walk you through the entire process of how your order is assembled from the time the product comes into the warehouse to the point at which it leaves. If you’re a fellow Newegg fan and have wondered how they provide such excellent service, now you can find out.