SEB had some downtime this evening.

Posted by Les on Tuesday, May 29, 2007 at 12:03 AM. Read 730 times. Tags: , ,
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The folks at EngineHosting had a spot of hardware trouble earlier this evening that knocked a whole bunch of us off the net temporarily. Here’s part of the email I received about it.

Sorry folks, we have a number of back-end ethernet switches that handle database, storage array, and other important communications between our clustered servers.  We quickly identified that it was indeed an issue with our backend network, but as all visible indicators showed no outward issues (ie: no dead switches, typical ethernet switch blinking lights, and no warning/alert lights were on).  Deeper investigation identified a highly unusual issue between two switches sharing a high-speed uplink port to pass data between them, we found the switch with the issue pulled it out of service and replaced it with a stand-by switch and systems are again operational.

They’re taking steps to upgrade hardware and put a new ticket system in place to help avoid outages like this again so I’m happy. In fact I believe this is the first ever unscheduled downtime SEB has suffered since we switched to EngineHosting. Can’t complain too much about that.

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Last_Hussar Great Britain (UK) Posted on 05/29/2007 at 09:35 AM

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Just have to file this under “Shit Happens”. Any bit of tech is going to play up occasionally, and need repair/replacement.

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Moloch United States Posted on 05/30/2007 at 12:00 AM

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Seems to be working well up to that point. Even still, it was only a minor hiccup.

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Beware the beast man, for he is the Devil’s pawn. Alone among God’s primates, he kills for sport or lust or greed. Yea, he will murder his brother to possess his brother’s land. Let him not breed in great numbers, for he will make a desert of his home, and yours. Shun him, for he is the harbinger of death.

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