My mother-in-law recently purchased a Kodak C613 digital camera and finally got around to trying to pull pictures off of it tonight. Like any dutiful consumer she installed the included software which forgoes the simple act of transferring pictures from the camera to your PC in lieu of the unnecessarily complicated goal of being an everything-in-one digital photo album/printing/art project thingy. Kodak calls their software “EasyShare” because it’s supposedly so easy to use. It is, as they say, to laugh.
The software recognizes the camera when you plug it in, but it steadfastly refuses to actually transfer any of the pictures. Instead it lists off all the pictures which it didn’t transfer and doesn’t tell you why. So I told the software to check for upgrades and lo there was one. A lengthy—even by broadband speeds—download and install later the software asked to reboot the PC. Upon starting back up the software announced that it would have to upgrade all the photo albums on the PC to work with the new software. That is, all one of the photo albums which contained a grand total of zero pictures. Clicking the upgrade button presented us with a Fatal Error requester that suggested we run the “repair” function of the install script. So we did and, after another mandatory reboot, the software once again announced it would need to upgrade the photo albums whereupon it once again crashed and suggested we repair the software.
During this entire period the camera itself, despite being detected by the software, never showed up in the Device Manager for Windows. Fed up with the shitty software Kodak provided I proceeded to yank it out by its teeth. Immediately afterward I plugged in the camera, Windows detected it and added it to its device listing, and the built-in Scanner and Camera wizard kicked in and we were able to successfully download and remove the pictures from her camera. All this after an hour and a half of fighting with Kodak’s “easy” software solution.
Say what you will about Windows XP, but that built-in scanner and camera wizard is just this side of perfect.